SmartInmate.com uses safe and secure two way electronicmessaging software designed specifically for communicating with inmates, prisoners, and detainees in correctionalinstitutions. This allows those who are incarcerated or detained to communicate safely and quickly with familyand friends outside of the jail, prison or detention center. They can send and receive electronic letters usinga safe and secure computer kiosk or tablet stationed in their institution. Each message costs just 50 cents whichis cheaper than a postage stamp and envelope. The message can be sent with postage paid and will be free to openand read for the recipient. Or, the message can be sent collect / "COD" for free and will be paid for by therecipient. To send or receive a message you MUST open a SmartInmate.com account, this processes is quick and easyjust follow these easy steps...
1. Sign Up
Creating an account is fast, simple, and completely free. We will ask youto choose a username and password to identify your account along with some basic contact information. Wewill send you an e-mail to verify and activate your account. There is no cost to create an account andsearch for inmates, prisoners, or detainees to connect with.
2. Make Connections
Once you have established an account, you may search for inmates, prisoners,or detainees to connect with. Once you have located an individual that you would like to connect with, you cansend them a connection request. They will need to approve the request before you can send messages.
3. Purchase Message Credits
Once you have established a connection with an inmate, prisoner, or detainee, youcan send and receive messages electronically. Message credits may be purchased through the web site using a major creditor debit card. Message credits cost 50 cents each with a minimum purchase of 10 credits. You can purchase as manycredits as you like and use them any time. You can also transfer credits to your contacts so they can easily respond toyour messages.
4. Start Sending Messages!
Once you have purchased message credits, you can send and receive electronicmessages. This is just like sending an e-mail, except it is contained within the SmartInmate.com web site.Messages can be delivered instantly or may be held for review depending on the destination facility.Electronic messages are delivered much more quickly than traditional paper mail to the correctional facilityso you can stay connected.
FAQs
SmartInmate™ uses safe and secure two way electronic messaging software designed specifically for communicating with incarcerated individuals. This allows those who are incarcerated to communicate safely and quickly with family members and friends outside of the correctional institution.
How does smart communication work for inmates? ›
This allows those who are incarcerated or detained to communicate safely and quickly with family and friends outside of the jail, prison or detention center. They can send and receive electronic letters using a safe and secure computer kiosk or tablet stationed in their institution.
How does inmate texting work? ›
Secure Messaging Systems – Many jails and prisons have implemented secure messaging systems or kiosks that allow inmates to send and receive electronic messages to and from approved contacts. These systems often operate on a closed network and are monitored by correctional staff.
How long does it take for an inmate to get messages? ›
Most messages are delivered instantly. Each correctional facility may set up specific delivery rules depending on a variety of factors which may result in a message being delayed for a period of time prior to delivery.
How much does smart jail mail cost? ›
Each message costs just 50 cents which is cheaper than a postage stamp and envelope. The message can be sent with postage paid and will be free to open and read for the recipient. Or, the message can be sent collect / “COD” for free and will be paid for by the recipient.
What apps can I use to text inmates? ›
Dashboard. TextBehind® This website and the companion mobile app for Apple and Android Smartphones enable family and friends to communicate with incarcerated loved ones conveniently, consistently, and affordably.
How long does smart communication take? ›
Messages can be delivered instantly or within a few hours rather than days or weeks. How long does it take for the inmate to receive my message? Most messages are delivered instantly.
How long can prisoners talk on the phone? ›
These new California laws take effect January 2023
There are a few stipulations, however. Calls will still be recorded, and they can only be made for 15 minutes at a time during set hours. Apart from institution-specific limits, there will be no cap on the amount of free calls inmates can make.
Can inmates reply on text behind? ›
The inmate reply message from ICS kiosks and tablets:
TextBehind sends an email notification when a new response from your loved one is added to your account. The Correctional Officers will still need to approve your loved one's response.
Does smart communication cost money? ›
System updates, changes or customizations will be made at no cost. The Smart Communications system is simply free.
The facility has complete discretion on the use of the texting devices. You will not be able to text other inmates, victims and witness or any other person blocked by the facility. If the facility determines that your behavior is a problem they can terminate the use at any time.
Is Smart inmate legit? ›
SmartInmate™ uses safe and secure two way electronic messaging software designed specifically for communicating with incarcerated individuals. This allows those who are incarcerated to communicate safely and quickly with family members and friends outside of the correctional institution.
What does cod mean in jail? ›
Definition & Citations:
“Collect on delivery.” These letters are not cabalistic, but have a determinate meaning.
Do jails listen to your phone calls? ›
What you may not realize, however, is that those phone calls may be recorded—and what you say in those phone calls could ultimately be used as evidence against you. In California, so-called "jailhouse phone calls" are indeed recorded.
Can inmates use Facebook in jail? ›
In most states, prison officials often try to prevent inmates from setting up social media accounts by concentrating on eradicating cellphones. Without cellphones, they say, it's virtually impossible for inmates to set up or use Facebook or Instagram.
Can you send pictures on smart jail mail? ›
Inmates can send and receive messages on secure/ password protected kiosks or tablets stationed at the institution. SmartInmate™ also provides a one-way photo delivery service. Photos can be accessed by inmates an unlimited number of times.
How do I put money on smart communication? ›
Visit www.smartinmate.com or contact Customer Care at 888-843-1972 to create your account and deposit funds. Smart Communications offers different calling account options to allow you to pay for inmate phone calls in advance and stay connected.
How does text behind work for inmates? ›
TextBehind® provides a production-class printer, paper, ink and supplies at NO-COST. All approved daily inmate mail will be printed on-site by the facility's mailroom staff in just a few minutes. The printed mail is distribution-ready based on the inmate's housing information.
